Regardless of the surge of mobile device usage in business, the PC or laptop, a.k.a. the computer desktop, still reigns supreme in small businesses. One could argue that the computer desktop user creates the most risk in the organization when it comes to opening the doors to threats such as viruses, malware, spyware, ransomware, data theft, identify theft, etc. Once a threat is invited in, it can rampantly affect other resources within your network.
The aspects of our desktop support solution are:
- Virus Protection (Anti-Virus as a service)
- Malware protection
- Data theft protection
- 24×7 Monitoring
- Asset and Inventory Reporting
- Desktop users Help Desk
- Microsoft Windows Updates / Patching Automated
- Whitelisting of patches in the Windows Updates
- Computer Hard drive / Disk Health Monitoring
- 3rd Party Software Patching on the desktop
- Automatic trouble ticket generation
- Sophisticated and secure remote access solution using LogMeIn Pro
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