LSG Solutions’ biz-E culture of proactive IT services and thinking allow our clients to increase their operational efficiency and drive profitable growth of their businesses. We are not the traditional Server/Network/Desktop IT Service Provider. We do not promote nor thrive on the traditional break-fix business model. Our model offers a 24×7 service for small to large organizations. We are committed to the true managed services provider (MSP) approach that is not possible with a software-only solution.
What sets biz-E apart?
In the MSP world, other providers offer remote monitoring but none offer true management. We deliver full problem resolution by tightly integrating a world-class Network Operations Center (NOC) supported by 600 engineers and technicians with a comprehensive, SaaS-based management portal. In fact, over 500,000 endpoints are leveraging our platform.
Our unique and industry-leading combination of RMM and NOC capabilities allows biz-E to deliver the only end-to-end managed services solution available today; which means you can dramatically increase your operational efficiency with our platform to backup, monitor, troubleshoot, and maintain desktops, servers, mobile devices and other endpoints.
Our RMM cloud platform is hosted in U.S.-based data centers. Functionality includes monitoring, alerting, integrated ticketing, automated recommendations, remote control, scripting, patch management, antivirus software and reporting.
The biz-E advantage
What’s more, we set the industry standard for intelligent incident monitoring and resolution by offering server profiling, alert analysis and exceptional data center expertise. The key is our ability to constantly update, consolidate and convert information on fixes into business rules. These rules are used to analyze event logs, performance metrics and processes to quickly determine the steps required to resolve hardware, operating system and application issues.
- Desktop Intelligent Monitoring & Alerting
- Virtual Help Desk
- Server Intelligent Monitoring & Alerting
- Device Intelligent Monitoring & Alerting
- 24×7 Remote Support
- Desktop Preventive Maintenance
- Asset and Inventory Reporting
- Microsoft Patching
- 3rd Party Software Patching
- Disk Health Check
- SNMP Monitoring
- Anti-Virus Solution
- Anti-Spyware / Malware Solution
- LogMeIn Pro